Returns & Exchanges
At Aeroe, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures a quick and easy resolution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached, and include the packing slip provided in the portal.
- 3.Ship the Item
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a convenient pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or ship your exchange within 5 to 7 business days.